Returns, Product Care & More
- Our policy is that you may return or exchange an item within 14 days of receipt. Returned merchandise must be in original condition. Purchases made online can also be returned during a trunk show; during select holidays the exchange period may be extended.
◄ What is your return policy?
- Return/Exchange Request
- To return or exchange an item, please call us or email us address with the order number associated with the order. You may return or exchange an item within 14 days of receipt. Returned merchandise must be in original condition. Purchases made online cannot be returned in our retail location at this time. Charity pieces may only be exchanged.
- Jewelry Care
- ◄ What is your warranty policy?
- Embode Healing Arts guarantees the quality of our jewelry for a period of one (1) year from the purchase date. This is limited to normal wear and usage. Embode Healing Arts reserves the right to determine normal wear and usage. Beyond the warranty date we would be happy repair your jewelry for a charge.
Perfect for any occasion for use exclusively on our website or at Trunk Show Locations. Gift cards are delivered by email.
Gift Card Terms and Conditions
The Embode Healing Arts gift card is available in any amount from $100 to $10,000. Gift Cards are available for purchase online in pre-set denominations. Gift cards may be redeemed only with Embode Healing Arts for purchases within the U.S. Embode Healing Arts is not responsible for lost or stolen gift cards.
Sales tax will not be applied when you purchase a gift card. If merchandise items are included in your order, tax will only apply to merchandise items.
Gift cards will be shipped via FedEx and will require a signature upon delivery.
Credit Card Use
- American Express
Credit Cards: The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.
Debit Cards: Payment is deducted from your account at the time your card is approved. A receipt is included with each order.Sales Tax
Sales tax is automatically applied to your Embode Healing Arts order in accordance with individual state regulations if your shipping address is in one of the following states: AZ, CA, CO, FL, GA, HI, IL, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, PA, TN, TX, VA, WA, or the District of Columbia.